Frequently Asked Questions
Do you need advice on using Web Security Guard? Feel free to browse our FAQ section to find the answers to your questions.
Didn’t find a solution to your problem in our FAQ section? Don’t worry! Our support team is ready to help you 7 days a week.
Read a sampling of Testimonials from Web Security Guard users.
I can't download the database.
Please follow these instructions:
Please check your Internet connection. Downloading Web Security Guard database requires an Internet connection.
Please check your firewall settings, so that it does not block the update process of Web Security Guard.
Please check your proxy settings. For example: if you do not use the Internet Explorer® browser and your proxy is set to invalid server, download of Web Security Guard database will not work.
Please check your system32 (hosts) settings. One of the following items may be modified: